Managed IT Services
We accomplish everything about your IT services
Our Managed IT Services starts from IT assistance to post-deployment support for a seamless experience
The IT managers at iPath solutions believe in focusing on business competencies. Our managed services aim at making the work of our IT heads and CTOs simpler. iPath’s certified staff looks after the complex and daily administrative tasks. This simplifies the business processes and cuts down the IT budget of our clients.
Our Managed IT Services are customized to fit the unique requirements of your business. We mix technical expertise, enthusiastic support, and industry-leading practices to deliver outstanding services. We provide minute app customizations as well as huge infrastructure migrations. Our developers and IT managers build, manage and monitor in any IT environment.
We are a one-stop solution with 24×7 Support!
We have experience of many years in providing managed IT services. We try to meet the expectations of our users. Our services include cross-platform migration, database management, SAP Basis administration, backup and recovery, application development and support, remote infrastructure management, and email migrations services. The host of services are reliable and ensures a robust performance.
At iPath Solutions, our team of technicians and administrators efficiently manage IT services. We ensure robust performance for your business by ensuring the best backup and recovery services. Our helpdesk services ensure better automation and quick redressal of complaints. Our security services ensure optimum data protection!
Choose from our custom Managed IT Services
IT Helpdesk & Tech Support
IT Helpdesk & Tech SupportOur dedicated team of helpdesk staff helps to speeds up the resolution with proactive automation and customizable workflows. Our team has years of experience and the trust of numerous clients. iPath provides a wide array of services when it comes to IT Helpdesk and Support. Our high range of services makes the helpdesk accessible across channels and devices. Our team of automation boosts the productivity of the helpdesk team. We help you align the helpdesk with the goals of your organization. With our services, you can centrally manage all the IT and non-IT assets. We help you control and manage everything through our software
Managed services that keep your business running smoothly, 24/7!
How We Work
Our approach to all IT related managed services is both strategic and data-driven. Here’s how we work:
Requirement Gathering
We initiate by completely understanding your business goals and specific backend objectives. This assists us in designing a responsive, appealing and responsive interface curated to your customer base.
Project design and architecture
In this process, our engineers design your backend architecture ensuring all important considerations are taken care and integrations with your front end can be facilitated smoothly ensuring that we end up with a high performing application.
Testing and Integration
In this phase, we test that all integrations run smoothly after integrating back end system integrations are in place with your front end code while performing all tests.
Deployment, Launch and Support
After successful launch and deployment, we provide ongoing support and maintenance to ensure your backend and front end systems remain optimized, updated, and aligned with evolving user needs and business goals.
Why trust ipath services for managed services ?
Choosing ipath Solutions for your managed services means partnering with experts dedicated to your success. Here’s why you should rely on us:
1
Automation
Boost the productivity of the helpdesk team and we help in automating the repetitive processes. Release the workload of your helpdesk team of the monotonous processes by helping us automate them.
2
Self-Service
Our IT services increase the adoption rates of helpdesks. We help to make your helpdesks accessible across many channels and devices. This reduces the workload of the IT staff and provides efficient services.
3
Native IT Integrations
Our professional team and advanced tools help you manage and control everything IT through managed IT services. Increase the range and scope of the IT helpdesk software with background integrations.
4
Customizations
Create an IT helpdesk that meets the demands of your business. We help you align your IT helpdesk with the goal of your organization.
5
Reports and Dashboards
Monitor your helpdesk and gain fast insights on the helpdesk processes with the module with built-in reporting. Get quick access and fast insights and build better products with our Managed IT services
6
Business Integrations
Complement the existing business processes and streamline your organization’s helpdesk management processes with our business app integration services.
7
24X7 Support
We offer round-the-clock managed It services and support to ensure continuous sustenance to our valued customers. Our team offers their expertise to overcome bottlenecks and fix any issues.
Frequently Asked Questions
You can outsource all kinds of IT related services to us including customer service to high tech app and website development as well as handling complex databases.
We provide a range of managed services like automation, native IT integrations, customizations, reports and dashboards as well as business integrations and 24X7 support.
Our managed services incorporate advanced security measures, including encryption, regular security audits, and compliance with industry standards to protect your data.
Yes, our managed services are highly customizable to align with your unique business goals and operational needs.
We provide regular performance reports and key metrics to help you track the effectiveness of our services and their impact on your business operations.
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